Better working relationships lead to better business outcomes.


Hi, I’m Susan, it’s great to meet you! 

I help managers become better leaders and transform teams by putting emotional awareness into action.

My coaching helps you understand and improve your EQ so you can go from where you are now, to where you want to be—a more authentic leader and manager who inspires team energy and innovation. 

Did you know that emotional and social intelligence is a set of skills you can learn and improve throughout your life? 


How It’s Measured

EQ is a set of emotional and social skills that influence the way we understand and express ourselves, understand and relate to others and cope with daily challenges in an effective way. 
– Dr. Reuven Bar-On 

Your EQ score is an indicator of: 
• self-awareness
• confidence
• decision-making
• flexibility
• resilience
• well-being
• interactions


Inspire Growth & Sucess

Let’s face it! Management is hard work! You’re expected to always have a solution or an answer to every question. You experience pressure to consistently drive results. You’re tired and stressed, putting in extra hours but feeling like you’ve barely made a dent in the work.

And on top of those responsibilities, you’re also asked to rally your team. You sometimes think, I don’t have the time or energy for that. But you do!


the Path Forward

We all have a starting point. Pick yours below to learn more about the coaching services I offer:



This path is for teams who need to quickly become collaborative, innovative, productive and high-performing and teams who could benefit from learning how to manage conflict, build trust and communicate more effectively with one another.


Leading Yourself

This path is for managers looking to increase self-awareness, improve interpersonal skills, communicate more effectively and build influence. 


Leading Others

This path is for managers who want to establish trust, effectively coach, increase engagement, motivate their teams and lead innovative thinking


A Customized Coaching Program

Make progress through each step.

My coaching approach draws upon my career in emotional intelligence, performance consulting and organizational development. Using scientifically validated assessment tools, I’ll be working with you to:  

1. Understand your goal
2. Assess, explore & discover your situation
3. Generate options and ideas
4. Put forth an action plan
5. Keep the momentum


Are you ready to be an emotionally smart leader?

• Become people-based, not just outcome based
• Inspire individual growth & team achievement
• Impact team performance for the better
• Help others reach their highest potential
• Create a culture where employees are energized by what they do and enjoy coming to work each day